
Return Policy
We want you to love your purchase, but if you need to make a return, we’re happy to help! Please review our return policy below.
Returns & Eligibility
- We accept returns within 30 days of delivery.
- Items must be in original, undamaged condition for a full refund.
- Returns must include all original packaging.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
How to Start a Return
- Email us at info@walledcityx.com with your order number and reason for return.
- We’ll provide return instructions and the return shipping address.
- Once we receive and inspect the item, we’ll process your refund within 5-7 business days.
Damaged or Incorrect Items
If your order arrived damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right!
Please Note
This is a one-person small business, and we do our best to provide high-quality products and customer service. Thank you for understanding and supporting independent artists!
For any questions, feel free to reach out at info@walledcityx.com.