Return Policy

We want you to love your purchase, but if you need to make a return, we’re happy to help! Please review our return policy below.

Returns & Eligibility

• We accept returns within 30 days of delivery.
• Items must be in original, undamaged condition for a full refund.
• Returns must include all original packaging.
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

How to Start a Return

1. Email us at info@walledcityx.com with your order number and reason for return.
2. We’ll provide return instructions and the return shipping address.
3. Once we receive and inspect the item, we’ll process your refund within 5-7 business days.

Damaged or Incorrect Items

If your order arrived damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right!

Please Note

This is a one-person small business, and we do our best to provide high-quality products and customer service. Thank you for understanding and supporting independent artists!

For any questions, feel free to reach out at info@walledcityx.com.